Tuesday, 26 October 2010

Known Issue in Openning PDF attachment in ThunderBird


Problems Opening PDF Attachments in Mozilla Thunderbird

 
      Mozilla Thunderbird is a free e-mail client that brings all your web, corporate and exchange mail through one exchange server that routes the mail directly to your desktop. Although Mozilla Thunderbird is not as popular as Microsoft Outlook (the most popular email client) it has a devoted user base. If you are having trouble opening PDF attachments in Thunderbird, there are a few root causes that could be impacting its performance.



    
Adobe Acrobat is not Installed
 
   1. The most standard issue you may run into when trying to open PDF files in Mozilla Thunderbird is that you do not have the  reader. Though this may seem like a painless step, if you have recently upgraded, converted, or reinstated your operating system, you may not have Adobe Reader installed anymore.


 To download Adobe reader click here

 
    
Associations Claim to Be Reset
   
    2. If you have Adobe Reader installed, but you still can't open PDF files, your attachment associations may need to be reset. Associations can become fused up after downloading add-ons or downloading software updates. To reset these associations back to default option, go to the "Tools" menu and select "Options.


 



 Then click on the "Attachments" menu and select the reset associations button.



     
Please follow same steps for Windows Xp and also Windows 7 




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